About Us

EXTEL Mobile Phone has been a consumer champion in the Telecommunication industry since 2008, we believe you deserve flexibility, choice and an all-around fair deal that delivers to all of your expectations. So jump on board with EXTEL Mobile and find what you've been looking for great value, advanced devices, reliable support on the nationwide network and prompt service.

EXTEL Mobile Phone Trading LLC is a regional retailer that specializes in the distribution of mobile phones and accessories. We have expanded from a single store to eight retail outlets spread across the United Arab Emirates, Since the establishment in 2008, by a set of well experienced professionals. The positive approach towards new products and services in the region inspires us to draw an immediate development plan to expand all over UAE and other GCC countries.

In the year 2014 we have Introduced our own brands to GCC Maket which offers a selection of quality handsets and tabs ranging from entry-level to mid-level for Android platform. Our smartphones and tabs available at more than 10,000 retail stores throughout the country. We love discovering, reviewing and bringing you the newest and most exciting pieces of kit from the world's leading technology manufacturers, as well as from other names who you may not know so well, but who have awesome gadgets we know you'll love.


VISION

To be the best Mobility retailer in the region, as measured by our associates, customers, owners and suppliers, thereby providing our customers with a progressive, business-enhancing service. We know that to realise our vision of using digital technology to make good things happen, we need to start with our own business.

That’s why we’re taking responsibility for growing our business sustainably, in a way that’s good for people and the environment. We look at every aspect of our business – from how our products are manufactured to the impacts of our services on society and the environment - to identify our biggest issues. This way, we can work hard to manage them in a way that our staff and customers can be proud of.

MISSION

To satisfy our customers through excellence in quality service, teamwork, and total transparency. Maintaining our dedication to the technology, we will continue to refine our quality, expand our capabilities, increase our efficiency, and elevate the superior level of customer service we now provide to heighten the standard of excellence we have set in the industry.

Our products and services offer people the very best in digital entertainment. But cutting edge technology is just half of it - we want our products to be accessible to all, which was a really important focus for us in this year.

TARGETS

We know that setting targets is a great way to make sure we keep pushing ourselves to grow our business in responsible ways, to realise our aim of using our expertise and network to make good things happen for people across the country, and of course to recognise the progress we’re making along the way.

When setting targets, we think about the whole of our business - including our products, people and operations - and consider all our potential impacts along with the expectations of our main stakeholders - our staff, customers and sustainability experts. This helps to ensure that we focus on the issues that people really care about


MORE VALUES

We believe that a successful company must truly embody the spirit of the core values it claims ,our business, and our relationship with customers, is driven by the following:

TEAM WORK

We promote and support a diverse, yet unified, team. We work together to meet our common goals. We believe that succeeding as one enterprise is as important as succeeding independently.

INTEGRITY

We employ the highest ethical standards, demonstrating honesty and fairness in every action that we take.


RESPECT

We believe that a successful company must truly embody the spirit of the core values it claims ,our business, and our relationship with customers, is driven by the following:

TRUSTWORTHNESS

We promote and support a diverse, yet unified, team. We work together to meet our common goals. We believe that succeeding as one enterprise is as important as succeeding independently.

ACCOUNTABILITY

We employ the highest ethical standards, demonstrating honesty and fairness in every action that we take.