ABOUT US

Since its inception in 2008, Extel has emerged as a trailblazer in the telecommunications industry, headquartered in the UAE, consistently delivering excellence and surpassing consumer expectations. As a regional retailer and mobile wholesaler specialising in the distribution of mobile phones, accessories, and spare parts. Extel has evolved from a singular store to a network comprising 51 retail outlets and 8 wholesale showrooms located across the United Arab Emirates and the Sultanate of Oman.

At Extel, we place paramount importance on cultivating strong customer relationships and providing tailored services that align with their needs. We firmly believe in offering our customers optimal choices and strive to bring efficiency and simplicity through our expansive global network.

Our diverse clientele spans various sectors, including retail establishments, independent mobile retailers, and prominent domestic and international mobile distributors. Our customers predominantly hail from fields such as accounting, consulting, education, healthcare, and real estate, reflecting the broad spectrum of industries we serve.

OUR
MISSION

Our mission is to seamlessly connect lives and empower individuals through cutting-edge telecommunications solutions. Our focus is on cultivating enduring customer relationships by providing tailored services that anticipate and meet the unique needs of each individual.

With a vision of simplifying connectivity and enhancing lifestyles, we leverage our expansive global network to bring innovative choices and efficiency to the forefront.

WHY CHOOSE US?

  • Unmatched Expertise

    Benefit from over a decade of industry leadership and experience that sets Extel apart in delivering telecommunications excellence.

  • Value For Money

    Opt for Extel to maximise value with our competitive pricing, providing you with more features and services for your investment.

  • Quality Assurance

    We set and surpass industry standards through rigorous quality assurance measures, ensuring that every product and service meets the highest benchmarks of excellence.

OUR OFFERINGS

  • Connectivity Made Easy

    Enjoy hassle-free connectivity with Extel's SIM card services. Whether it's a new card, activation assistance, or plan guidance, our team ensures you stay connected effortlessly.

  • Expert Guidance,
    Personalized Solutions

    At Extel, customer satisfaction is our priority. Our dedicated team is ready to address your queries, offer expert advice on telecom trends, and guide you to tailored solutions.

  • Guaranteed
    After-Sales Care

    From warranty support to troubleshooting, our team is ready to assist you, ensuring that your experience with Extel remains positive and worry-free long after your purchase.

  • Reliable
    Repair Solutions

    Trust us for efficient and reliable repair services. Our skilled technicians are equipped to handle a variety of repairs, ensuring that your devices are back in optimal condition with minimal downtime.

OUR
MILESTONE

Over the years, Extel has prospered in various aspects and has thrived to become one of the best in the Middle East. Our achievements are the results of our continued efforts.

07+

WHOLESALE
SHOWROOMS

15+

YEARS OF
EXCELLENCE

50+

RETAIL
OUTLETS

6M+

HAPPY
CUSTOMERS

GROUP OF COMPANIES